Caitlin Ordway

Dedicated and results-driven professional with over 8 years of healthcare experience and 13+ years of customer service, administrative support, and operations coordination. Experienced in healthcare coordination, scheduling, claims processing, client relations, and resolving complex issues while maintaining HIPAA compliance and professionalism in fast-paced environments. Proven ability to communicate effectively with clients, providers, and multidisciplinary teams while supporting daily administrative and operational functions. Skilled in Microsoft Office, Google Workspace, QuickBooks, data management, and organizational support. Holds an Associate of Science degree in Health and Human Services and is currently pursuing a Bachelor of Business Administration to expand knowledge in leadership, business operations, and administration. As a proud mother of two beautiful children, I have developed strong time management, adaptability, patience, and problem-solving skills that continue to strengthen me both personally and professionally.